Privacy Policy

We collect information that you provide directly to us, including:

• Name, email address, and contact information
• Company details and business information
• Shipping and customs documentation
• Payment and billing information
• Communication records and correspondence
• Service preferences and requirements

We also automatically collect certain information when you visit our website, including IP address, browser type, and usage patterns.

We use the information we collect to:

• Provide and improve our services
• Process customs clearance and documentation
• Communicate with you about your shipments
• Send important updates and notifications
• Process payments and billing
• Comply with legal and regulatory requirements
• Improve our website and user experience
• Send marketing communications (with your consent)

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Customs authorities and government agencies (as required by law)
• Shipping carriers and logistics partners
• Payment processors and financial institutions
• Legal and regulatory authorities when required
• Service providers who assist in our operations

All third parties are bound by confidentiality agreements and data protection requirements.

We implement appropriate technical and organizational measures to protect your personal information against:

• Unauthorized access or disclosure
• Accidental loss or destruction
• Alteration or misuse

Our security measures include encryption, secure servers, access controls, and regular security assessments.

We retain your personal information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When we no longer need your information, we will securely delete or anonymize it.

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request data portability
• Withdraw consent for marketing communications
• Lodge a complaint with supervisory authorities

To exercise these rights, please contact us using the information provided below.

Our website uses cookies and similar technologies to:

• Remember your preferences
• Analyze website traffic and usage
• Improve website functionality
• Provide personalized content

You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

We encourage you to review the privacy policies of any third-party websites you visit.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

Transfers are made in accordance with applicable data protection laws and regulations.

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18.

If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website.

Your continued use of our services after changes constitutes acceptance of the updated policy.