Terms of Service

Please read these terms and conditions carefully before using our services. These terms govern your relationship with Oriental Air & Ship Services Limited.

Last updated: August 22, 2025

1. Acceptance of Terms

By accessing and using the services of Oriental Air & Ship Services Limited ("we," "our," or "us"), you accept and agree to be bound by the terms and provision of this agreement.

If you do not agree to abide by the above, please do not use our services. These terms apply to all visitors, users, and others who access or use our services.

2. Services Description

Oriental Air & Ship Services Limited provides import clearing, customs clearance, freight forwarding, and logistics solutions. Our services include but are not limited to:

  • Customs clearance and documentation
  • Import clearing and forwarding
  • Freight forwarding services
  • Logistics and supply chain solutions
  • Port and airport operations
  • Government and PSU entity services

3. User Responsibilities

As a user of our services, you agree to:

  • Provide accurate and complete information for all documentation
  • Comply with all applicable laws and regulations
  • Pay all fees and charges in a timely manner
  • Maintain the confidentiality of any account credentials
  • Notify us immediately of any changes to your information
  • Not use our services for any illegal or unauthorized purpose

4. Payment Terms

All fees and charges are due as specified in our service agreements. Payment terms may vary based on the type of service and client relationship.

  • Payment is due within the specified timeframe
  • Late payments may incur additional charges
  • We reserve the right to suspend services for non-payment
  • All fees are subject to applicable taxes

5. Liability and Indemnification

Our liability is limited to the extent permitted by law. We are not liable for indirect, incidental, or consequential damages.

You agree to indemnify and hold harmless Oriental Air & Ship Services Limited from any claims, damages, or expenses arising from your use of our services or violation of these terms.

6. Intellectual Property

All content, trademarks, and intellectual property on our website and in our services are owned by Oriental Air & Ship Services Limited or our licensors.

You may not reproduce, distribute, or create derivative works without our express written consent.

7. Privacy and Data Protection

We are committed to protecting your privacy and personal information. Our data collection and processing practices are outlined in our Privacy Policy.

By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

8. Termination

Either party may terminate this agreement with written notice. Upon termination:

  • All outstanding fees must be paid
  • Access to services will be discontinued
  • Data will be handled according to our data retention policy

9. Governing Law

These terms are governed by the laws of India. Any disputes arising from these terms or our services will be subject to the exclusive jurisdiction of the courts in Mumbai, India.

10. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website.

Continued use of our services after changes constitutes acceptance of the new terms.